Tuesday, July 28, 2009

Still in Townsville!

Finding it virtually impossible to post updates since 1) we're so busy 2) rarely have access to computers.

News? Surprisingly little, except that Keith is now cursing that he booked his ticket back so early. He's meant to leave early next week and now realises he doesn't have enough time to see everyone he wants to see, and blitz out to the desert for three or four days. He's cursing his lack of foresight, but like I warned him, it's almost impossible to change his flight from Australia because it's impossible to speak to a human on Cathay Pacific's ticket-changing phone line. Three times I've rung it and have been kept waiting on hold for 20 minutes, 30 minutes and 48 minutes respectively, and have, as you'd expect, given up before speaking to anyone. Usually I just ring Paul in HK and ask him to do it from there, but Paul has moved up and on and we don't have any terrific relationship with any other HK travel agent. Got to remedy that!

So that's what's happening. We go up to Cairns tomorrow for two days and then flit over to Green Island on the Barrier Reef for several days and then he flies out ... and I get the singular joy of going into the Outback to visit Lady R. and co. even though I haven't arranged anything yet.

Hint! Hint! Hint!

Much, much later: How annoying is this? Keith got a very pleasant Cathay Pacific human on the third ring and managed to change his tickets in less than four minutes. Wasn't even put on hold once!

Hate! Hate! Hate!

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